WestJet Care-antee. It's a simple set of values
put in writing that let us serve you well.
Promises in the WestJet Care-antee include:
·
We will not overbook your flight.
·
We will not charge you for two checked
bags.
·
We will offer free online seat selection
24 hours prior to departure.
·
We will give you free snacks and
refreshments.
·
And most importantly: We'll always care.
Because that's what owners do
References
I think this care-antee idea is the reason they are successful. I chose to travel with WestJet over Air Canada because I feel they care for the customers more than Air Canada.
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